Information on our location, tickets, parking, and more
IU Cinema is the perfect place to see films and attend movie-related events. We do our best to ensure a flawless screening and an immersive experience for all.
Everyone is welcome at IU Cinema. If you have any questions about your visit, feel free to contact us.
Virtual Event FAQ
While the Indiana University Cinema building is temporarily closed, we will be offering curated virtual screenings, Q&As, and discussions to entertain, educate, and engage you while we’re apart! You can peruse the list of upcoming events in our IU Cinema Virtual Screening Room. This is a new way to exhibit films for theaters and distributors alike. Please bear with us if you experience technical difficulties. We hope the Frequently Asked Questions below can help you navigate this new movie-watching experience. Thank you for joining us virtually!
Each event may have a slightly different procedure, and directions will be included on the webpage of each individual event located in the IU Cinema Virtual Screening Room.
Many new releases we offer will be available through the individual distributor’s website and streaming service. You’ll be taken to their website to purchase and watch the film, but a portion of your ticket will help support IU Cinema.
Check your email and ensure your purchase went through. The email should have a link for you to watch the film. Confirmation emails can take a few minutes to arrive, so don’t panic if it doesn’t appear immediately! If you do not see a confirmation email, first try checking your junk/spam mail folder, as confirmation emails sometimes get erroneously sent there. If you have further issues, contact the distributor directly for fastest service, or email firstname.lastname@example.org.
If you do not see a confirmation email, first try checking your junk/spam mail folder, as confirmation emails sometimes get erroneously sent there. If you have further issues, contact the distributor directly for fastest service, or email email@example.com.
Unfortunately, due to the nature of these virtual screenings, we are unable to use any vouchers you may have. All vouchers expiring in 2020 will have their expiration dates extended to 12/31/2021, and you can use them when we begin having in-person events again!
Order fulfillment for our paid virtual cinema titles is handled by the respective distribution company. Since they are handling the sales, the payment process is managed by the distributors, who then give us a portion of the sales. Therefore, all refunds will be handled by the distributor, and not IU Cinema. Each distributor will be presenting the film on their platform and collecting the money. If you are having trouble reaching the distributor let us know by emailing firstname.lastname@example.org and we will be happy to help.
Pricing is set by the distributor presenting the film and collecting payment. While IU Cinema always negotiates for the lowest possible price for our guests, in this virtual world we are unfortunately more limited in our ability to offer discounts.
You only need one virtual ticket per device, regardless of how many people are watching
You can check to see if any individual film title has closed captions by scrolling down to the information on the film. If the title has closed captions, this will be noted along with the rating, year, and an indication that the film is virtual.
If the title is marketed as having closed captions but they are not working when you watch the film, please email us at email@example.com, and we can contact the film distributor for you. If the film is hosted on a distributor’s website, you can also reach out directly to them for faster service. In most cases, the distributor is happy to be able to fix the error and will either extend your rental period or offer a refund.
Not necessarily! You can view many of our events on your phone, tablet, or TV setup.
Some virtual cinema films are available on apps for your streaming device such as Fire TV, Chromecast, Apple TV, or Roku. Instructions for utilizing any available apps will generally be provided to you by the distributor once you’ve paid for the film.
In addition to using apps, there may also be ways to mirror your laptop or phone to your television. The most common way to do this is to utilize an HDMI cable connecting your computer to your TV.
Because each person’s home-viewing setup is unique, we cannot offer support for your home-viewing experience, but we recommend looking for information online about the devices you have available.
Here are a few suggestions:
Download Zoom ahead of time, as most of our introductions and interactive Q&As will be done via that platform.
If you have a slow connection:
Wired connections will nearly always result in a faster and more stable internet connection
If you are using WiFi and having trouble, try moving your device closer to the router
If you are having any issues, try restarting your device, then your internet modem and/or router
If playback is slow, try pausing to allow the system to buffer before clicking “play” again
If using a computer, try another browser (Chrome, Firefox, Safari, etc.)
Many of our events will only unlock at a specified time, and will be locked behind a password prior to showtime. An event might also have a limited run, and will not be available after a specified time. If you have this issue, first, check IU Cinema’s website for the event you are joining, and ensure that you aren’t trying to view too early or too late. If there is a technical difficulty, we will try to notify all registered attendees as soon as possible, but we may need some time to fix. Please wait at least 15 minutes after the scheduled open time, and if the situation has not resolved, email firstname.lastname@example.org for help.
If you have a question about a paid screening, we recommend you reach out to the relevant distributor first. They are often well prepared to deal with any technical or billing issues.
If you have a question about an intro, Q&A, or other IU Cinema issue, you can email us at email@example.com.
IU Cinema is located at 1213 E. Seventh Street, in the heart of the IU Bloomington campus.
We are at the east end of the IU Auditorium building. Our main entrance is on the north side, facing the Herman B Wells Library.
IU Cinema has 260 seats. We encourage you to get tickets in advance of the event you are attending.
Unless otherwise noted, all screenings and other events require tickets. All patrons, including infants and patrons who sit in their wheelchairs, must have a valid ticket for all ticketed events. For all ticketed events, patrons with tickets must be seated at least five minutes before the event starts to be guaranteed a seat.
IU Cinema lobby one hour before any screening or event, if tickets are still available
Online ticket sales close one hour before any event.
If all tickets have been issued for a free event, we will recognize a standby line to seat additional patrons if seats are available. In most situations, we are able to seat nearly all standby patrons. No standby line is recognized for sold-out paid events.
There is no limit on ticket purchases for paid events. There is a limit of two tickets per person for each free event.
If you have a class, club, or large group that wishes to attend a free event, please contact us.
IU Cinema does not offer discounts for group sales.
Ticket exchanges can only be made for the same film title—so if a film is being screened more than once, you can exchange your ticket for a different screening time or date if tickets are still available. Your exchange must be completed before the date and time listed on the ticket you want to exchange. We do not offer ticket refunds.
IU parking permit holders
We are located near many IU parking lots and the Jordan Avenue garage. In addition to wherever your permit normally allows you to park, you may park in any non-24-hour space Monday through Friday evenings from 5 pm until 7 am, and all day Saturday and Sunday.
Jordan Avenue garage
This is the nearest parking garage to IU Cinema. Located at 150 N. Jordan Avenue, between Third and Seventh Streets, this garage is free of charge from 6 pm Friday to 7 am Monday. On weekdays, the maximum fee for vehicles entering after 5 pm is $10. The lower level and some spaces on the upper level are reserved for IU parking permit holders, so be sure to park in the visitor spaces on the upper level.
If you regularly attend IU events, we highly recommend you consider purchasing an Auditorium (AU) permit. It enables you to park in any garage or non-24-hour EM-P, EM-S, or ST space on evenings and weekends for any IU Cinema, IU Auditorium, Musical Arts Center, or IU Theatre event.
With an AU permit, you can park in many surface lots near the Cinema and in the Jordan Avenue garage without paying an hourly rate. Please note that this permit is not valid for weekday matinees.
The AU permit costs approximately $32 and is valid July-June, requiring annual renewal.
Nearly all parking locations on campus are ADA-accessible.
Several lots and buildings near IU Cinema—including the Wells Library and the Neal-Marshall Black Culture Center—offer parking specifically for people with disabilities. A valid IU parking permit is required at all times, unless you park in a metered disabled space.
Our building policies are designed to create the optimal environment for watching films: one with minimal distractions and maximum respect for other patrons and the show.
We thank our patrons for being respectful and compassionate of others during our film screenings and events. IU Cinema respects every patron’s First Amendment rights. However, as part of a public institution, we have a duty and a responsibility to maintain a safe and civil public space.
Violation of any of our policies regarding appropriate conduct could result in removal from IU Cinema without a refund.
Mobile phones and other electronic devices must be silenced or turned off during all IU Cinema events.
The use of cameras and recording devices during any film screening is strictly forbidden. The recording of copyrighted material is illegal. Piracy is a serious federal offense punishable by federal laws. Cinema staff reserves the right to inspect any device if the patron is suspected of any recording. Violators will be ejected from the Cinema after all recordings have been confiscated for evidence. Authorities will be contacted and charges will be filed.
Patrons are permitted to take photographs for most lectures, film introductions, and post-film Q&A sessions, unless otherwise noted. Approval to record video or audio of lectures, film introductions, and post-film Q&A sessions must be obtained from IU Cinema staff before the day of the event.
Food and beverages are not permitted inside the IU Cinema theater space, with the exception of water. Please feel free to consume food and beverages in the upper or lower lobbies before entering the theater space.
IU Cinema does not permit any items inside of the theater space that cannot be contained within the seat of the patron, including bicycles, oversized luggage, or large musical instruments. Please do not use the seat next to you to store items. If you have a large item that cannot be contained within your seat, please see a house manager for assistance.
IU Cinema does not permit items that would detract from the moviegoing experience, including fake weapons, face-covering masks, or large hats. Patrons possessing such items will be asked to remove and store them for the duration of the film screening/event. Masks being used for health reasons and COVID-19 prevention are exempt from this policy and will be allowed at IU Cinema events. Patrons are welcome to come dressed in costumes that don’t include prohibited items.
Items that are found in IU Cinema are kept until the end of the semester. At the end of each semester, all unclaimed items are donated to a local charity. If you think you left something here, contact us.
Disruptions can interfere with the enjoyment of all IU Cinema patrons. Any patron disturbing others in any way—including excessive talking, aggressive behavior, using excessive profanity, alcohol- and drug-induced behavior, using electronic devices during a screening or event, and engaging in disorderly conduct or vandalism—will first receive a verbal warning from Cinema staff. If the disruption continues, Cinema staff reserves the right to remove the patrons engaging in or causing the disruptive behavior.
Any patron engaging in verbal expression or physical conduct that demeans or demonstrates hostility toward an individual because of race, color, national origin, ethnic background, religion, gender or gender expression, national origin, age, disability, or sexual orientation will not be tolerated at Indiana University or IU Cinema. Individuals engaging in such conduct will be ejected immediately from IU Cinema and will not receive a refund or exchange for their ticket.
Alcohol, cigarettes, electronic cigarettes, and illicit drugs are not permitted on IU Cinema property.
All films screened by IU Cinema may contain mature content, including strong language, nudity, violence, drug references, sexual situations, and mature themes.* Whenever possible, stronger content—such as sexual violence, extreme violence, explicit sexual content, offensive cultural depictions, and bias-motivated violence—will be noted within program descriptions in our program booklet and website. We encourage patrons to research films through online reviews and trailers prior to engaging in IU Cinema programming. If you have questions regarding film content, please reach out to IU Cinema at firstname.lastname@example.org.
*Films programmed in the CINEKids International Children’s Film Series will include suggestions for appropriate age-range viewing based on content.
IU Cinema has a ground-level elevator entry, wheelchair-accessible seating, companion seats, assistive listening devices, and closed-captioning devices. Our accessible seating is available on a first-come, first-served basis.
Service and support animals are welcome at IU Cinema, including during events. We ask all patrons with service and support animals to follow IU policies, including ensuring that the animal won’t be disruptive (for example, barking) and that the animal will be actively restrained at all times (for example, on a leash, not by voice command or other passive means).
Please let our staff know if there is anything we can do to help you, either when you arrive or by contacting us in advance.