Plan Your Visit

Virtual Event FAQ

While the Indiana University Cinema building is temporarily closed, we will be offering curated virtual screenings, Q&As, and discussions to entertain, educate, and engage you while we’re apart! You can peruse the list of upcoming events in our IU Cinema Virtual Screening RoomThis is a new way to exhibit films for theaters and distributors alike. Please bear with us if you experience technical difficulties. We hope the Frequently Asked Questions below can help you navigate this new movie-watching experience. Thank you for joining us virtually!

Each event may have a slightly different procedure, and directions will be included on the webpage of each individual event located in the IU Cinema Virtual Screening Room.

Many new releases we offer will be available through the individual distributor’s website and streaming service. You’ll be taken to their website to purchase and watch the film, but a portion of your ticket will help support IU Cinema.

Check your email and ensure your purchase went through. The email should have a link for you to watch the film. Confirmation emails can take a few minutes to arrive, so don’t panic if it doesn’t appear immediately! If you do not see a confirmation email, first try checking your junk/spam mail folder, as confirmation emails sometimes get erroneously sent there. If you have further issues, contact the distributor directly for fastest service, or email iucinema@indiana.edu.

If you do not see a confirmation email, first try checking your junk/spam mail folder, as confirmation emails sometimes get erroneously sent there. If you have further issues, contact the distributor directly for fastest service, or email iucinema@indiana.edu.

Unfortunately, due to the nature of these virtual screenings, we are unable to use any vouchers you may have. All vouchers expiring in 2020 will have their expiration dates extended to 12/31/2021, and you can use them when we begin having in-person events again!

Order fulfillment for our paid virtual cinema titles is handled by the respective distribution company. Since they are handling the sales, the payment process is managed by the distributors, who then give us a portion of the sales. Therefore, all refunds will be handled by the distributor, and not IU Cinema. Each distributor will be presenting the film on their platform and collecting the money. If you are having trouble reaching the distributor let us know by emailing iucinema@indiana.edu and we will be happy to help.

Pricing is set by the distributor presenting the film and collecting payment. While IU Cinema always negotiates for the lowest possible price for our guests, in this virtual world we are unfortunately more limited in our ability to offer discounts.

You only need one virtual ticket per device, regardless of how many people are watching

You can check to see if any individual film title has closed captions by scrolling down to the information on the film. If the title has closed captions, this will be noted along with the rating, year, and an indication that the film is virtual.

If the title is marketed as having closed captions but they are not working when you watch the film, please email us at iucinema@indiana.edu, and we can contact the film distributor for you. If the film is hosted on a distributor’s website, you can also reach out directly to them for faster service. In most cases, the distributor is happy to be able to fix the error and will either extend your rental period or offer a refund.

Not necessarily! You can view many of our events on your phone, tablet, or TV setup.

Some virtual cinema films are available on apps for your streaming device such as Fire TV, Chromecast, Apple TV, or Roku. Instructions for utilizing any available apps will generally be provided to you by the distributor once you’ve paid for the film.

In addition to using apps, there may also be ways to mirror your laptop or phone to your television. The most common way to do this is to utilize an HDMI cable connecting your computer to your TV.

Because each person’s home-viewing setup is unique, we cannot offer support for your home-viewing experience, but we recommend looking for information online about the devices you have available.

Here are a few suggestions:

  • Download Zoom ahead of time, as most of our introductions and interactive Q&As will be done via that platform.
  • If you have a slow connection:
    • Wired connections will nearly always result in a faster and more stable internet connection
    • If you are using WiFi and having trouble, try moving your device closer to the router
    • If you are having any issues, try restarting your device, then your internet modem and/or router
    • If playback is slow, try pausing to allow the system to buffer before clicking “play” again
    • If using a computer, try another browser (Chrome, Firefox, Safari, etc.)

Many of our events will only unlock at a specified time, and will be locked behind a password prior to showtime. An event might also have a limited run, and will not be available after a specified time. If you have this issue, first, check IU Cinema’s website for the event you are joining, and ensure that you aren’t trying to view too early or too late. If there is a technical difficulty, we will try to notify all registered attendees as soon as possible, but we may need some time to fix. Please wait at least 15 minutes after the scheduled open time, and if the situation has not resolved, email iucinema@indiana.edu for help. 

If you have a question about a paid screening, we recommend you reach out to the relevant distributor first. They are often well prepared to deal with any technical or billing issues.

If you have a question about an intro, Q&A, or other IU Cinema issue, you can email us at iucinema@indiana.edu.

Entrance to the cinema

Location

IU Cinema is located at 1213 E. Seventh Street, in the heart of the IU Bloomington campus.

We are at the east end of the IU Auditorium building. Our main entrance is on the north side, facing the Herman B Wells Library.

See a map of our location

Hours and months of operation

We screen films most days of the week during the fall and spring semesters. Most shows start at 1 pm, 4 pm, 7 pm, or 10 pm.

IU Cinema is closed on campus holidays as well as for several weeks each summer, when we do maintenance, training, and administrative work.

For upcoming showtimes, see our calendar or call 812-856-CINE. You can also subscribe to our weekly email.

A student puts his arm around a bronze statue.
Posters in a hallway
The facade of IU Cinema at night

Parking

IU parking permit holders

We are located near many IU parking lots and the Jordan Avenue garage. In addition to wherever your permit normally allows you to park, you may park in any non-24-hour space Monday through Friday evenings from 5 pm until 7 am, and all day Saturday and Sunday.

Visitor parking

Jordan Avenue garage

This is the nearest parking garage to IU Cinema. Located at 150 N. Jordan Avenue, between Third and Seventh Streets, this garage is free of charge from 6 pm Friday to 7 am Monday. On weekdays, the maximum fee for vehicles entering after 5 pm is $10. The lower level and some spaces on the upper level are reserved for IU parking permit holders, so be sure to park in the visitor spaces on the upper level.

Parking garage information and rates
Free weekend parking

You have several options for free weekend parking.

Auditorium permit

If you regularly attend IU events, we highly recommend you consider purchasing an Auditorium (AU) permit. It enables you to park in any garage or non-24-hour EM-P, EM-S, or ST space on evenings and weekends for any IU Cinema, IU Auditorium, Musical Arts Center, or IU Theatre event.

With an AU permit, you can park in many surface lots near the Cinema and in the Jordan Avenue garage without paying an hourly rate. Please note that this permit is not valid for weekday matinees.

The AU permit costs approximately $32 and is valid July-June, requiring annual renewal.

Contact IU Parking Operations to purchase an Auditorium permit
Evening permit

You can use this permit to park in any garage or non-24-hour space from 5 pm to 7 am on weekdays and all day Saturday and Sunday.

Learn more and buy and Evening permit
Pay lots and more parking options

The Office of Parking Operations has information about more parking options on IU’s campus.

Accessible parking

Nearly all parking locations on campus are ADA-accessible.

Several lots and buildings near IU Cinema—including the Wells Library and the Neal-Marshall Black Culture Center—offer parking specifically for people with disabilities. A valid IU parking permit is required at all times, unless you park in a metered disabled space.

Learn more about parking for people with disabilities

The ideal way to watch movies

Our building policies are designed to create the optimal environment for watching films: one with minimal distractions and maximum respect for other patrons and the show.